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UID:266@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20261125T093000
DTEND;TZID=Europe/London:20261125T163000
DTSTAMP:20261009T120544Z
URL:https://contactcentreforum.co.uk/events-page/swccf-agentfest-2026/
SUMMARY:SWCCF AgentFest 2026\, Cheltenham
DESCRIPTION:Come for the inspiration. Stay for the skills. Leave ready for 
 the future.\nAs customers\, technology and expectations continue to change
 \, the skills needed to deliver brilliant service are changing too. Agent 
 Fest brings advisers together for an energetic\, interactive day focused o
 n building the confidence\, adaptability and human skills they need to exc
 el with the customers of the future.\n\nForget sitting through a day of pr
 esentations. Through inspiring speakers\, practical sessions\, movement\, 
 team challenges and shared experiences\, delegates will explore how to com
 municate more effectively\, adapt to different customers\, collaborate wit
 h others and understand the changing role of AI\, while recognising the va
 lue of the skills that remain uniquely human.\n\nIt’s a chance to step a
 way from the day-to-day\, meet other advisers\, try new approaches and thi
 nk differently about the role they play in creating great customer experie
 nces.\n\nMost importantly\, Agent Fest is about turning inspiration into a
 ction. Everyone leaves with practical ideas\, new connections and their ow
 n Skills to Excel Action Card\, identifying what they’ll start\, stop an
 d try when they return to work.\nPricing\n1  advisor £295+VAT pp\n2 – 
 4 advisors £249+VAT pp\n5+ advisors £200+VAT pp\n\nAn invoice for the nu
 mber of attendees will be sent to your email address.
ATTACH;FMTTYPE=image/jpeg:https://contactcentreforum.co.uk/wp-content/uplo
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CATEGORIES:Add event to Homepage slider,AgentFest,Conventions
LOCATION:UCAS\, Rosehill\, New Barn Lane\, Cheltenham\, GL52 3LZ\, United K
 ingdom
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