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UID:286@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20270225T100000
DTEND;TZID=Europe/London:20270225T150000
DTSTAMP:20260901T082515Z
URL:https://contactcentreforum.co.uk/events-page/showcase-uk-excellence/
SUMMARY:Showcase UK Excellence
DESCRIPTION:One room. The UK’s leading customer operations. A full day of
  ideas worth taking back to your business.\n\nShowcase UK is set to be one
  of the London Contact Centre Forum’s biggest events of the year — bri
 nging together CX and contact centre leaders for a day dedicated to excell
 ence in customer operations\, proven best practice and the people deliveri
 ng it.\n\nTaking place at Zoom’s London HQ from 10:00am–3:00pm\, Showc
 ase UK will put the spotlight on outstanding organisations and teams from 
 across the Contact Centre Forum network\, with case studies and best pract
 ice sourced from Forum award winners and members.\n\nThis isn’t about th
 eory or talking about what might work. It’s about opening up the stories
  behind what is already working.\nSee what excellence looks like in practi
 ce\nThroughout the day\, we’ll hear directly from the teams behind award
 -winning initiatives and exceptional customer operations — unpacking the
  challenges they faced\, the changes they made\, the results they achieved
  and\, importantly\, what other organisations can learn from them.\n\nExpe
 ct insight spanning the issues defining modern customer operations\, from 
 AI\, technology and transformation to employee engagement\, leadership\, c
 ustomer experience\, operational performance and innovation.\n\nBut Showca
 se UK is about more than presenting success stories. It’s an opportunity
  to bring together the collective knowledge of the wider Contact Centre Fo
 rum community — creating a space where leaders can benchmark\, challenge
  their thinking\, share ideas and make valuable connections with peers fro
 m across the industry.\nWhy you need to be in the room\nIf you lead or inf
 luence customer operations\, this is a date for the diary.\n\nCome to disc
 over ideas you can implement. Come to see how other organisations are solv
 ing the challenges you’re facing. Come to meet the people setting new st
 andards across the industry.\n\nMost importantly\, come away asking:\n“W
 hat could we take from this and do differently tomorrow?”\nThe best idea
 s in our industry shouldn’t stay within one organisation. Showcase UK is
  where we share them.\n\nBe part of one of LCCF’s flagship events and se
 e what some of the UK’s best customer operations are doing differently.
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CATEGORIES:Add event to Homepage slider,London launch events only
LOCATION:Zoom London HQ\, 71 High Holborn\, London\, WC1V 6EA\, United King
 dom
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