BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:177@contactcentreforum.co.uk DTSTART;TZID=Europe/London:20260514T090000 DTEND;TZID=Europe/London:20260514T163000 DTSTAMP:20260415T064232Z URL:https://contactcentreforum.co.uk/events-page/nccf-agent-fest-2026/ SUMMARY:Northern Contact Centre Forum AgentFest 2026 DESCRIPTION:The event for front-line professionals!\n\nWelcome to AgentFest 26 — a day dedicated to you!\n\nAgentFest is back — bigger\, bolder\, and better than ever!\n\nHosted by Clear Business\, this year’s event i s designed exclusively for frontline advisors — the real voices and hear tbeat of the customer experience.\n\nJoin us for a full day of inspiration \, learning\, and celebration\, featuring incredible speakers\, interactiv e workshops\, networking opportunities\, and plenty of refreshments to kee p your energy high throughout the day!\n\nKeynote speaker:\n\nSophie Pierc e - The first person with cystic fibrosis to row the Atlantic. We’re thr illed to welcome the extraordinary Sophie Pierce\, who will headline Agent Fest with her inspirational story of courage\, resilience\, and determinat ion. Sophie will share her personal journey — from her challenging day j ob as a social worker to achieving her dream of rowing across the Atlantic Ocean. Her story is one of hope\, teamwork\, mental strength\, and pushin g beyond limits to prove that anything is possible. Her message will leave every Advisor inspired to approach challenges with renewed confidence\, r esilience\, and purpose.\n\nWhat to expect - AgentFest is a unique event c rafted for advisors\, offering valuable takeaways to enhance confidence\, service delivery\, and professional growth.\n\nThroughout the day\, you’ ll:\n\n• Hear from inspirational industry leaders and motivational speak ers.\n\n• Take part in interactive workshops to build new skills and boo st confidence.\n\n• Network with fellow advisors from across the industr y.\n\n• Participate in the AgentFest Ideas Challenge\, working in teams to develop practical ideas and a personal pledge to take back to your work place.\n\nHurry! Places are limited. Book now\n\nDOWNLOAD INFORMATION BROC HURE &\; SHARE WITH YOUR TEAMS >\;>\;>\;\n\nNorthern CCF Agent Fe st ATTACH;FMTTYPE=image/jpeg:https://contactcentreforum.co.uk/wp-content/uplo ads/2026/01/Screenshot-2026-04-15-at-07.33.18.png CATEGORIES:Add event to Homepage slider,AgentFest END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:DAYLIGHT DTSTART:20260329T020000 TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR