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BEGIN:VEVENT
UID:263@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20260521T090000
DTEND;TZID=Europe/London:20260521T124500
DTSTAMP:20260414T002219Z
URL:https://contactcentreforum.co.uk/events-page/forum-on-tour-at-nfu-mutu
 al-glasgow/
SUMMARY:Forum on Tour at NFU Mutual\, Glasgow
DESCRIPTION:Join the Scotland Contact Centre Forum for a Forums on Tour vis
 it to NFU Mutual’s Glasgow office\, bringing together industry leaders f
 or a morning of insight\, discussion and networking.\nThis exclusive sessi
 on explores what operational excellence looks like in a modern contact cen
 tre environment\, from leadership in action and evolving customer service 
 models to the future of contact centres in an AI-driven world. Hear direct
 ly from NFU Mutual on how they maintain a strong culture while embracing h
 ybrid technologies\, alongside expert perspectives from Five9 on turning a
 utomation into true competitive advantage.\nWith opportunities to connect 
 with peers throughout\, this event offers a focused\, practical look at ho
 w people\, process and technology come together to shape high-performing c
 ontact centres of the future.
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CATEGORIES:Forums on Tour
LOCATION:NFU Mutual\, Centenary House\, 69 Wellington Street\, Glasgow\, G2
  6HG\, United Kingdom
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 gton Street\, Glasgow\, G2 6HG\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE
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