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BEGIN:VEVENT
UID:270@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20260709T080000
DTEND;TZID=Europe/London:20260709T110000
DTSTAMP:20260702T122945Z
URL:https://contactcentreforum.co.uk/events-page/cx-is-still-human-agentic
 -ai-just-makes-it-smarter-bristol/
SUMMARY:CX is Still Human — Agentic AI Just Makes It Smarter (Bristol)
DESCRIPTION:\n\n\n\nSouth West Contact Centre Forum\, in association with F
 ive9\, invite you to an exclusive breakfast briefing exploring how organis
 ations can embrace Agentic AI while keeping customer experience fundamenta
 lly human.\n\n\n\n\n\n\nAs AI adoption accelerates across the contact cent
 re industry\, businesses are under increasing pressure to deliver smarter\
 , faster and more personalised customer experiences\, without losing trust
 \, empathy or meaningful human connection. This focused\, in-person sessio
 n brings together industry peers and experts to explore how AI can enhance
  both operational performance and customer outcomes when implemented respo
 nsibly.\n\nThe briefing will include expert insight and interactive discus
 sion around:\n\n 	Where AI is already delivering measurable value in conta
 ct centres\n 	Balancing self-service automation with human interaction\n 	
 AI agents\, agent assist and hyper-personalisation in practice\n 	Trust\, 
 governance and the barriers slowing AI adoption\n 	The human impact of AI 
 on advisors\, culture and customer experience\n 	Measuring success beyond 
 cost savings\, including CX\, retention and brand impactThis session is de
 signed for senior leaders and decision-makers responsible for customer con
 tact\, operations\, technology\, people or strategy\, and will provide pra
 ctical perspectives\, peer discussion and actionable insight you can take 
 back into your organisation.\n\n\n\n\n\n\n\n\n\n\n\nDOWNLOAD FULL AGENDA H
 ERE &gt\;&gt\;&gt\;\n\n\n\n\nNCCF_Five9BreakfastBriefing_v1
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LOCATION:Aztec Hotel & Spa\, 110 Aztec West\, Almondsbury\, Bristol\, BS32 
 4TS\, United Kingdom
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 y\, Bristol\, BS32 4TS\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE=Aztec H
 otel & Spa:geo:0,0
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TZID:Europe/London
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