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UID:84@contactcentreforum.co.uk
DTSTART;TZID=Europe/London:20240910T123000
DTEND;TZID=Europe/London:20240910T133000
DTSTAMP:20240916T122655Z
URL:https://contactcentreforum.co.uk/events-page/agent-user-group-top-tips
 -for-being-a-great-team-member-for-the-most-successful-team/
SUMMARY:Agent User Group : Delivering best service for life changing moment
 s
DESCRIPTION:Join the discussion with fellow industry agents and Southwest a
 nd Northern Contact Centre Forums MD\, Jane Thomas\n\n‘Delivering best s
 ervice for life changing moments’\nAttend this great session where we wi
 ll have representatives attending from businesses around the UK who really
  make a difference to people’s lives on a daily basis.\nWe will be discu
 ssing:\n\n\n 	How customers use services to make informed decisions which 
 impact on their respective lives\n 	The  service channels businesses offe
 r to accommodate their customers in such times\n 	What are the challenges 
 and opportunities are when dealing with a typical contact\n 	Key considera
 tions on how to deliver best service at such an important time in the ‘c
 ustomers life’\n\nWe will hear form representatives from contact centres
  around the UK including UCAS\, Healix Health and many more.\n&nbsp\;\nJoi
 n us - register today\n&nbsp\;\n\nPlease Note: This session is in place of
  the postponed August session.\n\n&nbsp\;
CATEGORIES:Agents,User Groups
LOCATION:https://us02web.zoom.us/j/4418059725?omn=82862953475
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